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safe steps Family Violence Response Centre

safe steps Family Violence Response Centre

Safe steps:

  • Provides telephone crisis counselling, referral, information and support
  • Is the central contact point for women’s Refuges in Victoria
  • If there are no vacancies in Victorian Refuges, safe steps will assist a woman to explore and secure safe alternative interim accommodation options until a Refuge vacancy is available
  • Agencies can ring for information about the service
  • Provides information and referral to the Victorian Disability and Family Violence Crisis Response Initiative
  • Provide 24-hour access to interpreters as well as support for Indigenous women

Please Note: the crisis line can be busy and there may be a wait before a caller speaks directly to a support worker.

Phone

1800 015 188 - Toll Free 24 hours 7 days a week

(03) 9928 9600

Sector/setting: 
CALD
Disability
Children
Early intervention
Response
Recovery
Sexual assault
Women
Elder abuse
Location: 
Statewide
Barwon
Bayside Peninsula
Brimbank Melton
Central Highlands
Goulburn
Hume Moreland
Inner Eastern Melbourne
Inner Gippsland
Loddon
Mallee
North Eastern Melbourne
Outer Eastern Melbourne
Outer Gippsland
Ovens Murray
Southern Melbourne
Western District
Western Melbourne
Type of service: 
Crisis service
Women's refuge services
After hours services