Elder Abuse Helpline
The Elder Abuse Helpline is a state-wide telephone information, support and referral service for anyone experiencing abuse or witnessing the abuse of an older person. Callers may choose to remain anonymous.

Community awareness
The Elder Abuse Helpline and Resource Unit also raises awareness of elder abuse in the general community. Awareness-raising activities include presentations to older people's groups, and participation in forums. All presentations include techniques that older people can employ to prevent elder abuse occurring in their lives.

Staff training and education
The unit assists staff of organisations that provide services to older people to recognise elder abuse and understand appropriate interventions.